Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us.

1. Introduction

Welcome to Unmaze Online (“we”, “us”, “our”).

This Privacy Policy explains how we collect, use, and protect personal information when you visit www.unmazeonline.com.

We are committed to protecting your privacy and handling personal information in accordance with New Zealand’s Privacy Act 2020.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to operate our website and respond to enquiries about our services.

Information You Provide

You may voluntarily provide personal information when you:

  • Contact us through a form on the website

  • Send us an email enquiry

  • Request information about our services

This information may include:

  • Your name

  • Email address

  • Company or organisation name

  • Any details you provide in your message

We only collect the information required to respond to your enquiry or provide information about our services.

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visits

  • General location (country or city level)

This information helps us understand how visitors use our website and improve the user experience.

3. Website Platform and Analytics

Our website is hosted on Squarespace, which provides the platform that allows us to present our services online.

Squarespace may collect certain visitor data on our behalf, including:

  • Website traffic statistics

  • Page views and navigation behaviour

  • Device and browser information

  • Referring websites

This data is typically aggregated and does not personally identify individual visitors.

You can learn more about how Squarespace handles data in their own privacy documentation.

4. Cookies

Our website may use cookies to improve functionality and understand how visitors interact with the site.

Cookies are small files stored on your device that help websites recognise returning visitors.

Cookies on our website may be used for:

  • Website analytics

  • Site performance monitoring

  • Platform functionality provided by Squarespace

You can manage or disable cookies through your browser settings if you prefer.

5. How We Use Your Information

We use personal information only for legitimate purposes related to operating our website and responding to enquiries.

This may include:

  • Responding to questions about our services

  • Communicating about potential projects or collaborations

  • Improving the website and visitor experience

  • Monitoring website performance and usage

We do not sell or rent personal information to third parties.

6. Sharing Information

We may share limited information with trusted service providers where necessary to operate the website, including:

  • Website hosting and infrastructure providers (such as Squarespace)

  • Professional advisers or service providers if required

These providers may store or process information outside New Zealand, but they are required to protect personal information appropriately.

7. Storage and Security

We take reasonable steps to protect personal information from:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

However, no website or internet transmission can be guaranteed to be completely secure.

8. Access and Correction

Under the Privacy Act 2020, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

We will respond to requests within the timeframes required by New Zealand law (generally within 20 working days).

9. External Links

Our website may include links to external websites.

We are not responsible for the privacy practices of those third-party websites and encourage visitors to review their privacy policies.

10. Updates to This Policy

We reserve the right to make amends to all information on this page at any time, so please feel free to review this page whenever you feel the need.

11. Contact

If you have questions about this Privacy Policy, or wish to request access to your personal information, please contact:

hq@unmazeonline.com